Terms of service

Last Updated: June 2026

Welcome to Ozay Living. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Products

We strive to display our products as accurately as possible. However, due to differences in device screens, lighting conditions, photography, and the handcrafted nature of certain products, slight variations in color, texture, finish, size, or appearance may occur.

Such variations are not considered defects and do not qualify for returns, refunds, or replacements.

Pricing & Availability

All prices listed on our website are in Indian Rupees (INR).

We reserve the right to modify prices, discontinue products, limit quantities, or update product information at any time without prior notice.

Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to:

  • Suspected fraudulent activity
  • Pricing errors
  • Stock availability issues
  • Misuse of promotional offers

In such cases, any payment received will be refunded to the original payment method.

Shipping & Delivery

Delivery timelines displayed on the website are estimates only and may vary due to courier delays, weather conditions, public holidays, operational disruptions, or other circumstances beyond our control.

Returns, Refunds & Replacements

Our Return, Refund & Replacement Policy forms an integral part of these Terms of Service. By placing an order, you agree to the terms outlined in our Return, Refund & Replacement Policy.

Intellectual Property

All content on this website, including but not limited to logos, product photographs, graphics, designs, text, branding elements, and visual assets, is the property of Ozay Living.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from Ozay Living.

Limitation of Liability

Ozay Living shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product purchased.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

Contact Information

For any questions regarding these Terms of Service, please contact us at:

Email: hello@ozayliving.com

Instagram: @ozayliving